Privacy Policy
Our commitment
We are committed to protecting your privacy and data. This is a key foundation of our relationship with you. This Privacy Policy outlines our key operating principles.
Your privacy
We understand that discretion is essential. Our chauffeur service operates with the highest level of confidentiality, ensuring that all client movements, conversations, and personal interactions remain strictly private at all times. No matter who we are conveying, our chauffeurs will provide a secure, respectful, and unobtrusive environment, giving you complete confidence that your privacy is always protected.
We understand that certain industries may require additional legal bindings, such as an Non Disclosure Agreement. We are happy to discuss any special requirements that you may have.
Data collected
We may collect (but are not limited to) the following information:
- Your name,
- Email address,
- Phone number,
- Home address, and
- Workplace address.
This information is used for the sole purpose of managing our relationship with you and providing you with the very best chauffeur services.
Data used
We will not:
- Sell or rent your data to any third parties,
- Share your data with third parties for marketing purposes.
- Make it available to anyone else except those providing the service.
We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.
Data retention
We will only retain your personal data for as long as:
- It is needed to provide you with high-quality chauffeur services,
- You have a relationship with us,
- The law requires us to,
- You permit it,
- To enable fraud monitoring, detection, and loss prevention activities, and
- To comply with tax, accounting, and financial reporting requirements.
Data security
We are committed to ensuring that your data is secure. To prevent unauthorised access or disclosure, WordPress.com and SumUp have stringent physical, electronic and managerial procedures to safeguard and secure that data.
Data compliance
We are working hard to ensure our compliance with GDPR and the Data Protection Act 2018 (DPA 2018). We would be happy to discuss any concerns and how we can improve our policies. You also have the right to complain to the ICO if you think there is a problem.
Your rights
You have the right to request:
- Information about how your personal data is processed,
- A copy of that personal information,
- That any inaccuracies are corrected immediately, and
- For it to be deleted immediately.
You can also:
- Object to how your personal data is processed,
- Request for your personal data to be deleted, and
- Ask for your use of your personal data to be restricted.
Use of this website
Use of this website is subject to the following conditions:
- It is for understanding only and is subject to change without notice.
- It may contain inaccuracies or errors that we expressly exclude liability for.
- Reproduction is prohibited, and all information is the copyright of Ken Ede Chauffeur Services.
- Unauthorised use of this website or our information may give rise to a claim for damages.
- No copyright infringement is intended; if there is an issue, contact us.
- Your use, and any dispute arising from it, are subject to the laws of England and Wales.
Contact us
If in any doubt or have any questions or issues, contact us at bookings@ken-cars.co.uk